eSep Inc. (Hereinafter referred to as “our company”.) has established the following privacy policy regarding the handling of personal information of users in the services provided on this website (Hereinafter referred to as the “Service”.) (Hereinafter referred to as the “Policy”.).
Article 1(Personal Information)
“Personal information” refers to “personal information” as defined in the Act on the Protection of Personal Information, and refers to information about a living individual that can identify a specific individual by name, date of birth, address, telephone number, contact information, and other descriptions contained in the information, as well as information that can identify a specific individual from the information itself (personal identification information), such as data on appearance, fingerprints, and voiceprints, and the insurer’s number on a health insurance card.
Article 2 (Method of Collecting Personal Information)
Our company may ask you to provide personal information such as your name, date of birth, address, telephone number, and email address when you use the inquiry form or recruitment form.
Article 3 (Purpose of Collecting and Using Personal Information)
Our company collects and uses personal information for the following purposes:
- To provide and operate our company services
- To respond to user inquiries (including identity verification)
- To send emails about updates to the site, campaigns, and other services offered by our company
- To contact you as necessary, such as maintenance and important announcements.
- To identify users who violate the terms of use or who intend to use the service for illegal or unjust purposes, and to refuse the use of the service
- Purposes incidental to the above purposes of use
Article 4 (Change of Purpose of Use)
- Our company will only change the Purpose of Use of Personal Information if it is reasonably deemed that the Purpose of Use is relevant to the one before the change.
- In the event that the Purpose of Use is changed, our company shall notify Users of the changed Purpose or publish it on the Website in a manner prescribed by our company.
Article 5 (Provision of Personal Information to Third Parties)
- Our company will not provide personal information to third parties without prior consent from the user, except in the following cases. However, this excludes cases permitted by the Personal Information Protection Act and other laws and regulations.
- When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the consent of the person
- Cases where it is particularly necessary for the improvement of public health or the promotion of the sound upbringing of children
- In cases where it is necessary to cooperate with a national or local government
- The following matters have been announced or published in advance and our company has notified Personal Information Protection Commission
- Including provision to third parties in the purpose of use
- Items of data provided to third parties
- Means or methods of provision to third parties
- Stopping the provision of personal information to third parties at the request of the individual
- Method of accepting the principal’s request
- Notwithstanding the provisions of the preceding paragraph, in the following cases, the person to whom the information is provided shall not be a third party.
- Where our company entrusts all or part of the handling of personal information
- Cases where personal information is provided in connection with the succession of business due to a merger
- In cases where Personal Information is used jointly with a specific person
Article 6 (Disclosure of Personal Information)
- Our company will disclose Personal Information without delay if requested by the Individual Concerned. However, we may not disclose all or part of Personal Information if it falls under any of the following conditions. If we decide not to disclose Personal Information, we will notify you of this without delay. We will charge a fee of 1,000 yen per 1 disclosure of Personal Information.
- Cases where there is a risk of harm to the life, body, property, or other rights and interests of the principal or a third party
- Cases where there is a risk of causing substantial hindrance to the proper execution of our company’s business
- In other cases where it would be a violation of laws and regulations.
- Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, will not be disclosed in principle.
Article 7 (Correction and Deletion of Personal Information)
- If the Personal Information held by our company is incorrect, the User may request our company to correct, add or delete (Hereinafter referred to as “Correction, etc.”.) the Personal Information in accordance with the procedures prescribed by our company.
- When our company receives a request from a User and determines that it is necessary to comply with the request, it shall correct the Personal Information concerned without delay.
- Our company will notify the User without delay when it makes a Correction, etc. pursuant to the provisions of the preceding paragraph or when it decides not to make a Correction, etc.
Article 8 (Suspension of Use of Personal Information, etc.)
- Our company will carry out the necessary investigation without delay if requested by an Individual to stop using or delete Personal Information (Hereinafter referred to as “Suspension of Use, etc.”.) on the grounds that the Personal Information is being handled beyond the scope of the Purpose of Use or was acquired through wrongful means. The necessary investigation will be conducted without delay.
- If we determine that it is necessary to comply with the request based on the results of the investigation in the preceding paragraph, we will suspend the use, etc. of the personal information concerned without delay.
- Our company will notify the User without delay when it has implemented Suspension of Use, etc. in accordance with the provisions of the preceding paragraph or when it has decided not to implement Suspension of Use, etc.
- Notwithstanding the preceding two paragraphs, in cases where Suspension of Use, etc. involves a large amount of costs or where it is difficult to implement Suspension of Use, etc., and where alternative measures necessary to protect the rights and interests of Users can be implemented, such alternative measures shall be implemented.
Article 9 (Amendment of Privacy Policy)
The contents of this Policy may be changed without notice to the User, except for matters otherwise stipulated in this Policy.
Unless otherwise specified by our company, the revised Privacy Policy shall take effect upon posting on this Website.
Article 10 (Contact)
For inquiries about this policy, please contact the following:
Address: Keihanna Open Innovation Center, 7-5-1 Seikadai, Seika-cho, Soraku-gun, Kyoto Prefecture
Company Name: eSep Inc.

